Jeffrey SummersThe Problem With Employee ContestsEmployee Contests are an anti-teamwork tool used by operators who can’t evolve their understanding of how to inspire better behavior from…4 min read·Jul 12, 2017----
Jeffrey SummersFIVE THINGS RESTAURANTS NEED TO DO BUT PROBABLY WON’TInvest in People5 min read·Jun 21, 2017----
Jeffrey SummersWhat Is The Guest Experience?First off, you have to understand what goes in/on/around your business from the guest’s perspective is how the Guest Experience (Gx) is…3 min read·Oct 29, 2014----